Returns & Exchanges

At Lachoix, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for all unworn and original-condition items. Our goal is to ensure your shopping experience is as seamless and sophisticated as the fashion we curate.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and protective materials are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.